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To report a new claim, call toll free 1-877-900-2280
Claims Service: When You Need Us Most
You need Southern Oak most when you have experienced
a loss to your home or belongings. We are dedicated
to providing you with the very best in claims handling
service through our statewide network of claims adjusters.
Our claims managers and adjusters have extensive
experience in the Florida marketplace. You can be
assured that all efforts are made are made to provide
you with a fair and timely settlement, so that you
can rebuild and get back to normal.
In event of a catastrophe such as a hurricane, we
work with our agents in the affected area to ensure
they have the means necessary to service your needs
related to your property loss. Depending on the severity
of a storm, we may deploy to a centralized location
to assist agents and customers with disaster recovery efforts.
Southern Oak Insurance Company is dedicated to providing
policyholders with exceptional service. Our extensive
network of experienced claims professionals ensures
that Southern Oak Insurance will be there when you
need us most.
How To Protect Your Home After a Loss
Taking these steps following a loss will protect your home and expedite the claims process.
- Report your claim immediately by calling toll free 1-877-900-2280.
- Make temporary repairs as necessary to prevent further damage and protect your property.
- Take photos of the damage prior to making temporary repairs.
- Keep detailed receipts and present them to the adjuster.
Prior to Storm Season
Take the following important steps:
- Make sure your insurance coverage matches the value of your home.
- Consider purchasing additional coverage, such as flood
insurance, which is not covered under your Southern
Oak policy.
- Review your annual hurricane deductible, which is typically
2-5% of the insured value of your home.
- Check to see if you have actual cash value or replacement
coverage for your contents. Actual cash value coverage
pays only the depreciated value of your contents.
- Verify that your policy information is correct. Make
sure your mortgage company information accurately appears
on your policy. Contact your agent immediately to change
your mortgage information.
- Keep your policy documents safe. Place copies of your
policy in your safe deposit box or leave them with
an out-of-town relative.
For more information on protecting your home and family see our Safety
Tips page by clicking here.
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